Super Fast Download Speed
0xFaster than 4G*
Low latency
100msAchieve one millisecond*
Mass Connectivity
0xGreater device connectivity than 4G*
The beauty of 5G lies in three distinct qualities. Ultra-fast download and upload speeds mean your everyday entertainment from watching movies to downloading large files can go as smooth as can be, while uploading presentations at work is a breeze. Meanwhile, amazing network capacity and its super low latency means no more lagging for online shopping and online multiplayer games while delivering perfect HD experience. Even in multi-person video conferencing, both video and audio are synchronised as if meeting face-to-face. With 5G, you can always achieve more.
Indeed, 5G is the backbone of future technology development. From VR, AR to MR, they all require blazingly fast speeds and intensive network connection. 5G, together with the application of big data and AI, makes them possible—set to revolutionise our everyday life and break boundaries for businesses.
*The figures used about speed, capacity of concurrent connections and latency of 5G network are theoretical maximum values that could be achieved by the technology. Actual customer Internet experience can vary due to factors such as the relative position between user and the base stations, the download server resources, Internet traffic conditions, the number of users, users’ devices and other factors that may arise. Source: GSMA The 5G guide (https://www.gsma.com)
Further expansion of our already strong network coverage is under way.
SmarTone 5G covers commercial areas, malls, country parks^, tunnels, major highways and 55 MTR stations across 8 major MTR lines to give our customers a faster, stabler, smoother network experience, and is expected to achieve territory-wide coverage by mid 2021. Our existing superior 4.5G network provides coverage for 99% of the city, keeping you seamlessly connected even when you travel all the way from the Island side to the New Territories.
*Based on results obtained from SmarTone's road test conducted on 17 December 2020. The road test covers major roads including expressways, trunk roads, tunnels and bridges in Hong Kong. 5G coverage is defined as spot with received 5G radio signal level not weaker than -95dBm. The visual shown is for illustrating the coverage of our 5G network. Coverage may not be available in some locations.
^Actual customer Internet experience within the country parks can be varied due to factors such as the geographical locations of user and the base stations, conditions of landscape (hill features, valleys, woodlands), the download server resources, Internet traffic conditions, the number of users, users’ devices and other factors that may arise.
MTR Stations
Office Buildings
Shopping Malls
Major Infrastructure and Hotels
SmarTone 5G Plan – Most flexible. Perfect choice to fit your life.
#Applicable to designated 5G service plans only
Now your own unique 5G experience can be taken to the next level! Enter into a world of seamless video conferencing, ramped-up gaming and audio visuals, and total self-immersion in virtual reality. Not only this, but you will enjoy mobile cyber-security with peace of mind. Realise your 5G life!
More exciting 5G experiences to come...
5G
4.5G
^"Widest Coverage in HK" is based on results obtained from SmarTone's road test conducted on 17 December 2020. The road test covers major roads including expressways, trunk roads+C10, tunnels and bridges in Hong Kong. 5G coverage is defined as spot with received 5G radio signal level not weaker than -95dBm.
* Interchange station across multiple lines count as one station only
SmarTone 5G now covers 55 MTR stations among 8 major MTR lines*, including:
SmarTone will continue to work closely with MTR to bring 5G coverage to more stations across Hong Kong.
*Interchange station across multiple lines count as one station only
SmarTone is the only Hong Kong telecom provider using European leader Ericsson to be our 5G network provider. The two companies have been working together for more than 28 years. Ericsson has a history of over 100 years and is a leader in the telecommunications equipment market. Our world-class 5G network brings customers the best 5G network experience.
SmarTone uses the following technologies from Ericsson:
SmarTone has always based its service quality on customer needs and strives to ensure each customer can experience a faster, stabler and smoother mobile experience.
SmarTone has always focused on the customer's overall online experience. A single emphasis on speed is not enough. For the best experience, it is necessary to be stable and smooth. Our 4.5G meets the above factors.
5G technology is 5 to 20 times faster than the highest speed of 4G, and achieves a latency of less than one thousandth of a second. 5G high-speed and real-time connections require a high-quality network. As Hong Kong's leading telecommunications service provider, we have successfully invested in multiple spectrums and will continue to conduct a series of technical tests for the development of 5G in Hong Kong, enabling 5G customers to enjoy a faster, stabler and smoother mobile experience.
#The figures used about speed, capacity of concurrent connections and latency of 5G network are theoretical maximum values that could be achieved by the technology. Actual customer Internet experience can vary due to factors such as the relative position between user and the base stations, the download server resources, Internet traffic conditions, the number of users, users’ devices and other factors that may arise.
3G | 4G | 5G |
---|---|---|
3rd Generation Wireless network | 4th Generation Wireless network | 5th Generation Wireless network |
Designed for voice with some data consideration (multimedia, text, internet) First mobile broadband | Designed primarily for data True mobile broadband | Designed primarily for massive IoT and enhanced mobile broadband |
Availability | ||
Year 2000 | Year 2010 | Year 2020 |
Peak speed (theoretical maximum values)# | ||
42Mbps | 1Gbps | 20Gbps |
Latency (theoretical values)# | ||
30ms ~ 50ms | 10ms ~ 30ms | Down to 1ms or less |
How long does it take to download an hour of 4K video? (theoretical values)# | ||
1 hour | 3-5 minute | Less than 10 seconds |
5G will bring greater benefits and possibilities to our future lives. In theory, a user with 5G will experience a lift in network speed and the response time will be faster (low latency).
For reference only, the actual speed will vary depending on the spectrum and number of users.
'SmarTone with the widest 5G coverage in HK^, now extends to prime business districts, 55 MTR stations, popular signature shopping malls, major roads and 17 tunnels including Cross Harbour Tunnel, Aberdeen Tunnel, Tate’s Cairn Tunnel , Tseung Kwan O Tunnel, Eagle's Nest Tunnel, Cheung Tsing Tunnel, Shing Mun Tunnel, Kai Tak Tunnel, Eastern Harbour Crossing, Sha Tin Heights Tunnel, Tai Wai Tunnel, Nam Wan Tunnel, Lion Rock Tunnel, Central–Wan Chai Bypass, Discovery Bay Tunnel, Tai Lam Tunnel and Tuen Mun Chek Lap Kok Tunnel. SmarTone 5G is also deployed in 65 countryside locations, including hiking trails, country parks, outdoor cycle tracks, and campsites. Its presence in most outdoor and indoor locations allows you to enjoy a faster, stabler and smoother 5G mobile experience in your everyday life.
SmarTone is the only Hong Kong telecom provider using European leader Ericsson to be our 5G network provider. The two companies have been working together for more than 28 years. Ericsson has a history of over 100 years and is a leader in the telecommunications equipment market. Our world-class 5G network brings customers the best 5G network experience.
SmarTone uses the following technologies from Ericsson:
It is well known that SmarTone has always placed a priority on service quality and our customers' network experience. We strive to ensure that each customer can enjoy a 5G experience that is not only fast, but also stable and smooth.
SmarTone 5G Plan – Most flexible. Perfect choice to fit your life.
SmarTone has always based its service quality on customer needs and strives to ensure each customer can experience a faster, stabler and smoother mobile experience.
We took the lead in building a "fast, stable and smooth network experience" in MTR when 4.5G was implemented. The 2100MHz, 900MHz, 1800MHz, 2600MHz provides a comprehensive coverage inside and outside, lifting the network capacity and subsequently improving the overall user experience.
^"Widest Coverage in HK" is based on results obtained from SmarTone's road test conducted on 17 December 2020. The road test covers major roads including expressways, trunk roads, tunnels and bridges in Hong Kong. 5G coverage is defined as spot with received 5G radio signal level not weaker than -95dBm.
*Interchange station across multiple lines count as one station only